Refund Policy 

Refunds are allowed within 24 hours of ordering. After 24 hours all items are non-refundable as the customization and color coordination process will have already begun. Our party packs are guaranteed to ship within two business days so this allows us time to unpack the design prior to creating shipping labels.

Contact Us

If you are needing to contact us in reference to your order or purchase, prior to receiving or once received, please send us an email at info@phoebescustoms.com